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Klaus in Germany received some speedy service in his home country and was delighted with all aspects of service on his Dell Vostro. Klaus tells us “the telephone service was very good and the lady in the call center had a technician at his office within 24 hours and the technician did an outstanding job completing the service.” With 2 million service calls a year into our Global Command Center and Regional Operation Centers and 3 million dispatched technicians into the world to complete a service event it is good to hear from a client that saw the end-to-end process work flawlessly.
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