|
The focus of our Infrastructure Services is simple: Keep our clients’ high performance platforms highly available. Worldwide TechServices provides full-service, one-stop, cost-effective infrastructure services for clients including technology providers, outsourcers, home offices, small businesses and enterprises of all sizes. We service a myriad of technologies, including desktops, portables, servers, storage devices, printers, LCDs, monitors, and satellite dishes.
Break Fix Services
The core of Worldwide TechServices’ daily activity is fixing our customers’ problems. These “Break Fix” services involve dispatching a qualified, trained and courteous technician to an end user’s location to investigate and solve hardware problems.Learn more...
Deskside Support Services
Deskside Support services involve dispatching a trained and qualified technician to an end user’s location to resolve problems that are software or networking related. Learn more…
IMAC Services
IMAC (Installs, Moves, Adds, and Changes) involve dispatching a trained and qualified technician to install new products, move devices, or perform software or hardware upgrades. Learn more...
Depot Repair Services
As an alternative to dispatching technicians to perform onsite service, Worldwide TechServices also provides options whereby devices can be sent to one of our Global Logistics and Regional Logistics centers for expert servicing. Learn more…
Logistic Services
We’ve developed cutting-edge systems, proven processes and a growing number of parts stock houses to support our worldwide service delivery efforts. Learn more…
Call Center Services
We currently operate Call Centers in the United States, United Kingdom, Germany and France. These centers are staffed 24x7, and provide repair updates to customers, assist technicians with service call updates and closures, and perform call monitoring. Learn more… |
|
