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Global Leadership



BRENDAN P. KEEGAN

keeganPresident and CEO

Brendan P. Keegan is President and Chief Executive Officer for Worldwide TechServices. Keegan promotes the company’s vision of leading the services industry in both client experience and business value.

Keegan most recently served as President of BancTec’s ITO business and led the strategy, capital raise, turnaround and subsequent divesture of this business unit into Worldwide TechServices. Prior to BancTec, Keegan led a series of capital raises, turnarounds and subsequent mergers serving as President, Emerging Markets for Seven Worldwide; President and CEO, Revenue Edge Ventures; President and CEO, Bravanta and Senior Vice President, Netigy. Keegan began his career at Electronic Data Systems, where he served in numerous management capacities culminating to the role of Chief Sales Officer.

A technology leadership veteran, Keegan has raised more than half a billion dollars in capital from venture capitalists, private equity firms and private investors and maintained an internal rate of return twice the industry average for these investors. Keegan has been quoted in many global publications, including the Wall Street Journal, Business Week, Fast Company, InformationWeek and CNET. He has also received industry awards for his leadership from Fast Company and PricewaterhouseCoopers.

Keegan is currently on the boards of Worldwide TechServices and the non-profit Special Friends Foundation. He has previously served on the boards of MIST, Bravanta and Revenue Edge Ventures.

Keegan earned a bachelor’s degree in Management and Finance from Rensselaer Polytechnic Institute and a MBA from The George Washington University.

 
STEVEN M. SIEKER

siekerSenior Vice President and Chief Financial Officer


Steven M. Sieker is Senior Vice President and Chief Financial Officer for Worldwide TechServices. Sieker is responsible for global finance, accounting and legal operations.

Prior to joining Worldwide TechServices, Sieker was Vice President of Finance for the BancTec ITSM division, where Sieker was responsible for global finance. In this role, Sieker re-engineered back office functions to increase divisional profitability. Sieker was instrumental in the divestiture of the ITSM division to Worldwide TechServices and was a key participant in BancTec’s re-capitalization efforts.

Previously, Sieker held leadership financial positions serving as Director Finance, SourceCorp and Corporate Controller at Intrusion. Sieker began his career in public accounting with PricewaterhouseCoopers.

Sieker holds a bachelor’s degree in Accounting from Baylor University and is a licensed CPA.

 
NORM LOMBARDI

lombardiSenior Vice President, Global Human Resources and Administration

Norm Lombardi is Senior Vice President, Global Human Resources and Administration for Worldwide TechServices. Lombardi is responsible for all human resource functions including talent recruitment and management, employee benefits and relations, and leadership development across the company’s global operations.

Prior to joining Worldwide TechServices, Lombardi served as Director of Human Resources for Wang/Getronics. Previous to Wang/Getronics, Lombardi held human resource leadership positions serving as Director of Human Resources; American Health Care and as Director of House Personnel for the Massachusetts House of Representatives.

Lombardi holds a bachelor’s degree from the University of Massachusetts and a Master of Public Administration from Western New England College. Lombardi is a member of the Society of Human Resources Management.

 
DOV HOROWITZ

horowitzExecutive Vice President, Corporate Development

Dov Horowitz is Executive Vice President, Corporate Development for Worldwide TechServices. Horowitz is responsible for mergers, acquisitions and strategic partnerships.

Horowitz is a seasoned sales executive with extensive experience in the technology services, finance and telecommunications sectors. Although focused primarily on M&A, Horowitz's operational management background affords him a unique perspective and insight on mergers, acquisitions and strategic partnerships. Prior to joining Worldwide TechServices, Horowitz was a sales executive with IDT/UnionTelecard and C.S.U. Industries.

Horowitz holds a bachelor’s degree from the University of Maryland and a Masters of Science from Pace University. Horowitz is a board member of Ohel, a non-profit organization providing children homes and family services.






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STEVE DRAKE
drakeVice President, Infrastructure & Professional Services, EMEA

Steve Drake is Vice President, Infrastructure & Professional Services for Europe, Middle East and Africa (EMEA) at Worldwide TechServices. Drake is responsible for all field service delivery, financial management and client satisfaction for business across this geographic region.

Prior to joining Worldwide TechServices, Drake was Vice President EMEA at BancTec ITSM. Prior to this role, Drake held numerous leadership positions with BancTec including: General Manager of BancTec Service Europe, United Kingdom and Ireland Field Operations Manager, United Kingdom Service Development Manager, and Regional Service Manager.


 
TIM S. HIPSKIND
hipskindVice President, Sales and Client Management – OEM Clients, Americas

Tim Hipskind is Vice President, Sales and Client Management – OEM Clients for Worldwide TechServices. Hipskind is responsible for client acquisition, client satisfaction, client retention, and sales for all OEM clients including IBM, Sony, Hughes and Apple across the Americas region

Prior to joining Worldwide TechServices, Hipskind was Managing Partner, Sales and Marketing at Open Technologies Group (OTG). Prior to OTG, Hipskind was Director of National Accounts, Wang Global and Getronics; National Account Manager, Bannex Corporation; Automation and Operations Finance Officer, First Union National Bank; and Teller Line Branch Manager, Crestar Bank.

Hipskind holds a bachelor’s degree in Economics with a concentration in Marketing from Clemson University.

 
KAE KRONTHALER-WILLIAMS

kronthaler-williamsVice President, Worldwide Marketing


Kae Kronthaler-Williams is Vice President, Worldwide Marketing for Worldwide TechServices. Kronthaler-Williams is responsible for strategic market planning, global messaging and branding, analyst and public relations and demand generation.

Prior to joining Worldwide TechServices, Kronthaler-Williams was the founder and General Manager of Marketing Sense, a marketing and public relations firm for both B2B and B2C companies, where she gained media coverage for clients in outlets including The Oprah Winfrey Show, The Wall Street Journal, Miami Herald, New York Times Sunday Magazine, Boston Business Journal and The Boston Globe.

Previously, Kronthaler-Williams was the Vice President of Worldwide Marketing for Geotrust, a leading internet security company and Corporate Software, a software asset management company. She was the Senior International Marketing Manager for Professional Services while at IBM, and prior to that, was the Director of Marketing for NYNEX (now Verizon). Kronthaler-Williams’ career started at New England Business Services (NEBS), where, during her ten years of service, she was responsible for the marketing of five small business software products.

Kronthaler-Williams earned her MBA in Marketing and holds a BS in International Economics.

 
TYE A. KUHLMAN

kuhlmanVice President, Sales and Client Management – Dell, ITO and Corporate Clients, Americas

Tye A. Kuhlman is Vice President, Sales and Client Management – Dell, ITO and Corporate Clients, Americas for Worldwide TechServices. Kuhlman is responsible for client acquisition, client satisfaction, client retention, and sales for all ITO and Corporate clients across the Americas.

Prior to joining Worldwide TechServices, Kuhlman served as Vice President of Client Management at BancTec ITSM. Prior to BancTec, Kuhlman held numerous leadership positions serving as National Account Manager, Halifax Corporation and National Account Manager, Microserv, Inc.

Kuhlman is a United States Navy veteran.

 
MARK LITTLE
littleVice President, Infrastructure Services, Americas

Mark Little is Vice President, Infrastructure Services, Americas for Worldwide TechServices. Little is responsible for all field service delivery, financial management and client satisfaction for business across the Americas.

Prior to joining Worldwide TechServices, Little was Vice President, Americas Operations at BancTec ITSM. Prior to this role at BancTec ITSM, Little served in a variety of field operations capacities at BancTec, Recognition Equipment Inc. and Lundy Financial Systems.

Little holds an Associates degree in Electronics Engineering from the National Institute of Technology and is a member of CompTIA.

 
JOHN D. MACRAE

macraeVice President, Infrastructure Services, Americas

John Macrae is Vice President, Infrastructure Services, Americas for Worldwide TechServices. Macrae is responsible for all field service delivery, financial management and client satisfaction for business across the Americas.

Prior to his current role, Macrae held numerous leadership positions within Field Operations. Before joining Worldwide TechServices, Macrae served in a variety of field operations capacities at Getronics, Wang and DJC Corporation.

 
DONNA MARTIN
martinVice President, Central Services and Professional Services, Americas

Donna Martin is Vice President, Central Services and Professional Services, Americas for Worldwide TechServices. Martin is responsible for Information Systems, Global Command Center (GCC), Global Logistics Center (GLC), and Professional Services.

Prior to her current role, Martin held numerous leadership positions in Central Operations, Field Operations and Professional Services. Before joining Worldwide TechServices, Martin held leadership positions at Getronics, Compaq, Digital Equipment Corporation and Wang.


 
WES M. OLDENBURG

oldenburgVice President, Sales and Client Management – Consumer Electronics & Retail, Americas

Wes M. Oldenburg is Vice President, Sales and Client Management – Consumer Electronics and Retail for Worldwide TechServices. Oldenburg is responsible for client acquisition, client satisfaction, client retention, and sales for all Consumer Electronics and Retail clients across the Americas.

Prior to joining Worldwide TechServices, Oldenburg held a variety of key management positions with CompUSA, Best Buy and Montgomery Ward. Oldenburg began his career at General Electric where he served in numerous management positions for more than 15 years.

Oldenburg earned an Associate's Degree in Business from the University of Farmingdale in New York.

 
PHILIP S. PARTINGTON
partingtonVice President, Sales and Client Management - ITO, Corporate, Consumer Electronics and Retail, EMEA

Philip S. Partington is the Vice President, Sales and Client Management – ITO, Corporate, Consumer Electronics and Retail, EMEA for Worldwide TechServices. Partington is responsible for client acquisition, client satisfaction, client retention, and sales for all Infrastructure Technology Outsourcers, Retail, Corporate and Consumer Electronics across EMEA.

Prior to joining Worldwide TechServices, Partington was Sales Director for Calyx Managed Services, an IT Infrastructure services provider in the UK and Ireland. He joined Calyx after a successful 6 year term at Fujitsu Services, where he was Sales Director for the Telco, Utilities and Manufacturing Business Unit. Before Fujitsu, he was co-founder and Sales & Marketing Director of ServiceTec, Ltd. Partington brings a wealth of experience in the Managed Services arena to Worldwide TechServices.

 
ANDREW J. SWEET
new-profileVice President, Sales and Client Management – Dell & OEM Clients, EMEA

Andy Sweet is Vice President, Sales and Client Management – Dell and OEM Clients for Worldwide TechServices. Sweet is responsible for client acquisition, client satisfaction, client retention, and sales for all Dell and OEM clients across EMEA.

Prior to joining Worldwide TechServices, Sweet served as a Partner Manager at Dell. While at Dell, Sweet managed the BancTec ITSM account and led the Field Delivery Customer Experience Program. Previous to Dell, Sweet served as Corporate Account Manager, KLM Royal Dutch Airlines; National Account Manager, Chep; National Account Manager, Budget Car Rental; and Service Manager, Avaya.

Sweet earned his bachelor of science degree from Brunel University.
 
ROBERT "ANDY" WAYNE

wayneVice President, Sales Support & Client Implementation

Robert “Andy” Wayne is Vice President, Sales Support and Client Implementation for Worldwide TechServices. Wayne is responsible for supporting all sales initiatives across the globe, and to lead the implementation of all new business.

Prior to his current role, Wayne held numerous leadership positions in Information Technology and Client Management. Before joining Worldwide TechServices, Wayne served in a variety of leadership capacities in Information Technology and Program Management at Bull Information Systems, Wang, Honeywell, and Getronics.