Background
Worldwide TechServices served a leading global engineering and construction company that required remote service management and local depot repair capabilities.

Challenge
The global engineering and construction company required IMAC services across a large geographic area for remote users and a more effective solution for repairing 7,000 devices.

Worldwide TechServices Solution
Worldwide TechServices provided a customized solution that met all the requirements of the global engineering and construction company across multiple technologies and geographies.

We established an onsite Depot Center to repair the 7,000 devices and deployed our certified Enterprise Technicians to support the customer's IMAC services needs.

Results
Through our Infrastructure Services solution, we were able to increase the service levels and speed of refreshing and repairing the customer's devices. As a result, we lowered our client's cost for remote geographic service coverage and depot repair.