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Home News QualxServ Announces Strategic Partnership with Dell across Latin America
QualxServ Announces Strategic Partnership with Dell across Latin America

QualxServ to Provide Infrastructure Services across 18 Countries

TEWKSBURY, Mass., October 24, 2009: QualxServ LLC, a leading provider of technology deployment and field delivered support services, today announced a strategic partnership with Dell in Latin America. As part of the agreement, QualxServ will provide client and enterprise on-site services (Break Fix) to Dell's Latin American customers.

Leveraging our world-class technology infrastructure, QualxServ will provide Infrastructure Services and support across 18 countries by leveraging local partners.
QualxServ will provide CRM, logistics, and escalation support for on-site services.

"By leveraging our industry leading technology infrastructure, Dell is now able to present a consistent client and enterprise offering across all of Latin America thereby optimizing customer experience and reducing delivery costs." said Andy Wayne, Vice President, Sales Support and Client Implementation, QualxServ

"We look forward to broadening our relationship with Dell by providing excellent technology services across Latin America.," said Brendan Keegan, QualxServ president and chief executive officer.

Using local knowledge and a global process, QualxServ will provide a solution to establish and manage service centers across Latin America.  The QualxServ solution offers Dell a consistent technology services infrastructure in Latin America.

About QualxServ
QualxServ is the global leader in service event management. We deliver the best in class service event management for our clients and their customers through maintenance and deployment solutions, field maintenance services, technology deployment services, and consumer electronic services. We support our clients worldwide with over 2,600 employees operating in 11 countries. For more information, please visit www.qualxserv.com