| Dell Taps QualxServ in Canada |
QualxServ to Provide Infrastructure and Professional Services for Dell Customers across Canada
TEWKSBURY, Mass. – June 9, 2009: QualxServ LLC, a leading provider of technology deployment and field delivered support services, today announced a partnership agreement with Dell Canada to provide Infrastructure and Professional Services to Dell's Canadian customers. QualxServ manages over 1.5 million service events for Dell across 50 countries so the company was the likely choice to assist Dell in managing its large install base of customers across Canada. The Infrastructure and Professional Services to be provided will include on-site repair and installation services. "Providing a consistent structure, management system and solution for our customers enables Dell to maintain a quality, predictable customer experience globally" said Kevin Raftery, QualxServ vice president, Sales and Client Management."Our partnership with Dell continues to expand due to the excellent service our technical staff provides to Dell's end users," said Brendan Keegan, QualxServ president and chief executive officer. Using local knowledge and a global process, QualxServ will provide a solution to establish and manage service centers across Canada. The QualxServ solution offers Dell a consistent technology services infrastructure in Canada. About QualxServ |
