Agricultural

Agricultural

Client:

Provider of food, agriculture, financial and industrial products and services to worldwide markets with 150,000 employees in 70 countries.

Services:

  • Provided 24×7, 4 hour onsite capability for critical sites
  • Drove end user satisfaction and improved resolution time through globally consistent delivery processes
  • Leveraged Worldwide TechServices’ global coverage to provide services at all requested locations

Results:

  • Delivered and provided consistent solutions across client’s global workforce
  • Achieved consistent SLA compliance across campus hub and spoke, as well as dispatch services