About, since 1951
Worldwide TechServices is a global IT services provider supporting clients in more than 100 countries. Since 1951 we have consistently met or exceeded service-level agreements, helping organizations sustain operational performance over the long run. Our offerings span field services, managed services, hardware as a service, and IT integration centers, with specialized work delivered through our subsidiary American Technology Services.
Our mission
WWTS exists to keep client IT running at the same standard in every country it operates in. That takes trained people, documented process, and a platform that makes every dispatch visible from start to finish. We measure ourselves on completed work orders and kept service levels, and we keep refining how the work is done.
Our teams are trained to support IT environments across multiple service models. New hires work alongside experienced technicians, building practical skills that translate across industries and customer types.
Engagements run on defined processes designed for consistency at scale. Teams follow documented workflows, then continuously refine how services are delivered as the operating environment evolves.
Our internal platform, WWITS, manages service delivery, reporting, and operational visibility across global environments. Every dispatch, escalation, and rollout is tracked the same way, in one system.
The company has completed 30 million work orders since 1951. Every one closed through the same tracking discipline that runs today in WWITS.
Our history
WWTS traces its history to 1951 and the service division of Wang Laboratories. Today it supports clients in over 100 countries. The work spans financial services, satellite communications, agriculture, life sciences, energy, telecommunications, and retail. 5,000+ employees and partners handle more than 3 million service calls each year, and every one of them runs through WWITS, our proprietary platform for service delivery and operational visibility.
QualxServ established as an independent IT services entity.
Expanded delivery capability and financial-sector footprint.
The Worldwide TechServices name and a unified global service brand.
Workforce-as-a-service partnership extending global reach.
Field network and partner coverage scaled past 100 countries.
ATS joins as a U.S. network and managed-services subsidiary.
New division launched in New York for software services.
Company certifications & awards
WWTS holds industry certifications and recognitions that reflect a steady commitment to quality, security, and privacy in everything we deliver.
Hover a certification for the detail
WWTS maintains an ISO/IEC 27001-certified Information Security Management System (ISMS). This certification demonstrates that our organization has implemented and maintains a systematic approach to identifying, managing, and reducing information security risks through documented policies, operational controls, ongoing risk assessments, employee awareness, continuous monitoring, and continual improvement.
In addition to ISO/IEC 27001 certification, WWTS maintains a SOC 2 Type II attestation, providing independent validation of our security controls and operational effectiveness.
WWTS operates under a published anti-slavery and human trafficking policy that applies across our global workforce and supplier network.
Data handling across WWTS engagements is structured to support GDPR obligations for clients operating in and with the European Union.
Featured clients
Our clients include global organizations such as ATOS, Capgemini, Cognizant, Dell, Infosys, Kyndryl, Lenovo, TCS, and Wipro. The engagements behind those names run for years, and they are measured the way the clients measure them: service levels kept, work orders closed, sites covered.
Partners & affiliates
WWTS works with technology providers including Dell, Microsoft, and Lenovo. The relationships keep our technicians certified on the hardware and platforms clients actually run, and keep parts, escalation paths, and product knowledge close to the work.
Our offices
WWTS operates from offices in New York City, Massachusetts, Virginia, Ireland, and the United Kingdom, serving clients across multiple regions. These locations coordinate corporate operations, service delivery, and workforce management so we can support distributed environments with consistent service and local presence where it matters.
Worldwide TechServices headquarters.
250 Broadway, Suite 610Human Resources, Legal, and Corporate Operations.
85 Rangeway Road, Building 2, Suite 208U.S. network and managed services subsidiary delivering managed cloud, security, and infrastructure for U.S. enterprises.
2751 Prosperity Ave, Suite 600EMEA service delivery and coordination.
4th Floor, Riverpoint, The Bishop's QuayUK delivery and account management.
Gainsborough House, 59-60 Thames StreetCareers, build with us
At Worldwide TechServices you work on real IT operations across global environments. Our teams support deskside, depot, and field services at scale. The work is not theoretical. Every shift, you are solving problems that affect day-to-day operations for the businesses behind the screens. We invest in training, support growth through hands-on experience, and provide opportunities to move across service models and industries. Expectations are clear, the pace is steady, and the structure is built to help you do good work.
We value different perspectives and treat one another with professionalism, day in and day out.
We focus on delivering consistent, reliable support that meets what clients need and expect from us.
We operate with transparency. When we make a commitment, we follow through.
Trust gets built through performance you can repeat. Accountability is part of how we work.
We refine processes, adopt better tools, and keep improving how we deliver service over time.
We work as one team across locations and roles, lining up day-to-day execution against shared outcomes.
A benefits package designed to support employees and their families. Eligibility applies to full-time employees scheduled for 40 hours per week. Many benefits are available on a pre-tax basis.
Work with us